Solution Packages
Managed Server Care
Get a second pair of eyes to watch over your servers 24x7, 365
days. Receive "best Practices" fixes for thousands of alerts. Receive phone callls for critical alerts (server
down, application down, etc.). Receive best effort unlimited troubleshooting under Remote Server
Care.
- Best effort unlimited troubleshooting under Remote Server Care.
- Windows Server availability to the ITS Portal
- Windows Server service, process, or port availability
- Windows Server & POSIX (Portable Operating System Interface for Unix)device hardware
monitoring
- Device Availability to the SAAZ Server Agent
- Device Port availability
- Mail Transaction Monitoring
- Internal Database of Knowledge
- Secure Password Vault
Total Desktop Care
Comprehensive Preventative Maintenance for Desktops & Laptops
{Mobile Users}; Reduced Time On-Site for Mundane Tasks; Remote Control through LogMeIn IT Rescue; Reduced Pricing
for leading Antivirus Vendors.
- Antivirus definition checks for monitored vendors every 4 hours
- Temporary file and internet debris removal
- Microsoft Patch Assessment
- Disk Based Backup
- Logical Disk space checked for 200 MB free space
- Spyware quick scan during business week full scan weekend
- Microsoft Patch deployment of all or white listed security patches
- S.M.A.R.T. monitoring checking
Backup and Disaster Recovery Plan
Frequent snapshots save time and eliminates user effort of recreating corrupted or deleted files; Save on the
logistics of cataloging tapes; Never experience a failed backup due to a locked or in use file; No need to purchase
additional software to backup your Exchange database; Meet compliancy requirements by archiving all of your
company’s email; Save manpower by restoring message quickly and easily; Shorten backup windows by eliminating time
intensive message level backups, saving disk space.
- 15 Minute Snapshots
- 256-bit AES Encryption
- Windows Server Support For 32 and 64-bit OS's
- Disk Based Backup
- File & Folder Restores
- System Restores
- Recover Using Drag & Drop Functionality
- Exchange Message Level Recovery
- Database & Application Level Recovery
- VSS Aware
- Sync to External Drive Options
- Multiple Restore Points Locally & Offsite
- Recover individual messages
- Recover Calendar Items
- Recover Mailboxes
- Recover Attachments
- Recover Public Folder Items
- Restore to .pst files
- Restore to a Running Exchange Server
- Export
Messages
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